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News of the day
What Customers Don"t Tell You Can Hurt
Have you ever had a shopping experience that left you fuming and frustrated? Ever been in a store when a sales clerk treats you with disinterest or disrespect? Recently, I was in a store and couldn"t find my charge card fast enough to apparently make my clerk happy. As I searched through my wallet, I apologized for the delay -- apologized several times. All the while she was visibly annoyed with my lack of organization and remained unresponsive to my conversation.
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According to the National Association of Realtors, 76 percent of people who decide to sell their home with the assistance of a licensed real estate agent, interview only one agent for the job. Are you that agent? If not, who is?

New Service Fixes Bugs To Prevent System Failure
Bigfix.com is a new service that offers to install software on your computer which regularly connects to their Internet servers in order to find bug